Disclaimer & Privacy Policy

Website Disclaimer

Unless otherwise indicated, this website and its contents are the property of the California Center for Reproductive Medicine, an independently operated fertility clinic. This website has been funded by California Center for Reproductive Medicine and it is protected, without limitation, pursuant to U.S. and foreign copyright and trademark laws. Sponsorships or other funding from an affiliated company are not present unless clearly indicated on the specific content page. We do not accept or host online advertisement and follow the guidelines set by the American Medical Association (Guidelines for medical and health information sites in the internet. JAMA 2000; 283:1600-6).

CACRM MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS OR ANY WEBSITE WITH WHICH IT IS LINKED. ALL INFORMATION IS PROVIDED FOR USE “AS IS.” THIS WEBSITE DOES NOT ACCEPT OR HOST ANY ADVERTISEMENT. CACRM ALSO MAKES NO REPRESENTATIONS OR WARRANTIES AS TO WHETHER THE INFORMATION ACCESSIBLE VIA THIS WEBSITE, OR ANY WEBSITE WITH WHICH IT IS LINKED, IS ACCURATE, COMPLETE, OR CURRENT. IN NO EVENT SHALL CACRMOR ITS EMPLOYEES, AGENTS, SUPPLIERS, OR CONTRACTORS BE LIABLE FOR ANY DAMAGES OR ANY KIND OR CHARACTER, INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF SDFC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY WEBSITE WITH WHICH IT IS LINKED.

Portions of this Site (e.g.blogs) may provide users an opportunity to post and exchange information, ideas and opinions. Be advised that postings do not necessarily reflect the views of CACRM. In no event shall CACRM assume or have any responsibility or liability for the postings or for any claims, damages or losses resulting from their use and/or appearance on this Site. You hereby represent and warrant that you have all necessary rights in and to all postings you provide and all information they contain and that such postings shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information. You hereby authorize CACRM to use and/or authorize others to use your postings in any manner, format or medium that CACRM sees fit.

 

Medical Disclaimer

The information posted on this site by the California Center for Reproductive Medicine should not be considered medical advice and is not intended to replace consultation with a qualified medical professional. Note: we cannot answer specific medical questions in your e-mail requests. To discuss your specific case, please schedule an appointment by calling 760.274.2000.

How We Use Your Information

We are committed to respecting your privacy. We use the information you provide to us by way of the site to contact you about services directly provided by CACRM.  We will never share your information with a third-party or others not immediately associated with CACRM. Additionally, we monitor user visitation patterns so that we can design better services and communications.
Changes in Our Privacy Policy
We will occasionally update this privacy statement. For material changes to this statement, we will notify you by placing a prominent notice on our Web site.

Cookies

We use cookies and similar technologies in the Site that help us collect information. The Site may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Site and across other websites and online services. For more details about how we use these technologies, please see our Cookie Policy. (Link to Cookie page)

How We Use Information

We strongly believe in both minimizing the Personal Information we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the services, or (3) as we might be required or permitted for legal compliance or other lawful purposes.

Communicating With You

We will only use the Personal Information we collect as reasonably necessary (a) to allow you to use and interact with the Site; (b) to provide the services to you as our customer; (c) to inform our continued development of the Site and the services; (d) to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us; (e) to send marketing communications related to the services we provide; (f) as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes; or (g) as specifically authorized by you in writing.

E-mail

From time to time, we may use your Personal Information to contact you by e-mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by us and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the “unsubscribe” link which is included at the bottom of any email you receive from us. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Compliance With Legal Or Law Enforcement Requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.  When permitted, we will disclose to any customer that is the subject of a government investigation and any data requests pertaining to customers’ Personal Information and/or hosted data.

Transfer of Personal Information Abroad

If you utilize our services from a country other than the country where our servers are located, your communications with us may result in transferring your Personal Information across international borders.  Also, when you call us or initiate a chat, we may provide you with support from outside your country of origin. In these cases, your Personal Information is handled according to this Privacy Policy.

Security

The security of your Personal Information is important to us, and we use generally accepted security measures to protect against the loss, misuse or alternation of the information under our control, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security.

If you have any questions about the security of your Personal Information, you can contact us at privacy@cacrm.com. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

EU-U.S. Privacy Shield Framework

We are a voluntary participant in the EU-U.S. Privacy Shield Framework (“EU Framework”), which you can learn more about at the U.S. Department of Commerce’s Privacy Shield site at https://www.privacyshield.gov. We are committed to the principles of the EU Framework and we subject all Personal Information we collect to those principles. As a participant, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, the Department of Transportation, and any other authorized U.S. agency.

We may be required to disclose Personal Information in response to lawful requests by public authorities, including complying with national security or law enforcement requirements. In addition, we comply with the onward transfer liability provisions regarding your Personal Information.

You have the right to access Personal Information we have collected about you and can request us to make update or corrections to your Personal Information.

If you have a complaint about how we collect or use your Personal Information, contact our free, U.S.-based alternative dispute resolution provider at https://www.trustarc.com/consumer-resources/dispute-resolution/.

You may also, under certain conditions, invoke binding arbitration. The process for binding arbitration is described at the Privacy Shield site: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.

The list of participants in the EU Framework is available at https://www.privacyshield.gov/list.

Other than as described in this Privacy Policy, we will not give any information about you to others without your express permission.

Swiss-U.S. Privacy Shield

We comply with the Swiss-U.S. Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information from Switzerland. We have certified that we adhere to the Swiss-U.S. Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability. To learn more about the Swiss-U.S. Privacy Shield and to view our certification, visit https://www.export.gov/safeharbor_swiss.

Third Party Service Providers

We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, performing analyses of our services, and patient relationship management.  We will only share information about you that is necessary for the third party to provide the requested services. These companies are prohibited from retaining, sharing, storing or using your Personal Information for any secondary purposes.

Supplemental Information

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have.  If others give us your information, we will only use that information for the specific reason for which is was provided to us.

What Happens to My Personal Information When I Terminate My Account?

When your account is terminated (either voluntarily or involuntarily) all of your Personal Information is deleted and/or anonymized. However, deactivation of your account does not mean your Personal Information has been deleted from our database entirely.  We may keep your Personal Information for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights Over Personal Information We Control

Note that when your Personal Information is reasonably necessary for us to provide you services, or for the operation of our network, the collection, use and disclosure of Personal Information is required and you cannot opt-out or delete the information without terminating your services.  If your Personal Information is not reasonably necessary for the provisioning of the services or for the operation of our system, you will have the choice to withdraw your consent by opting out. For example, where you have provided express consent for the use of specific services for marketing purposes, you can opt-out later on as you like.  Similarly, you can opt-out of your Personal Information being used for a variety of marketing communications by us, including telemarketing or addressed marketing mail, or commercial electronic messages like emails and SMS messages.

Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Contact Us

If you have any questions about this Privacy Policy or any complaints about how we use your Personal Information, please contact us.

This Privacy Policy was last modified on May 30, 2018.

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